Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • December 20, 2016

    We were treated with love and respect. Trey Finch was very caring with our feelings. Always guiding and never pushing. Thank you for such wonderful service you provided for the Shirlen family. We cannot begin to thank you enough or sing enough praises to you and the staff.

    Celeste Shirlen of Altavista
  • November 02, 2016

    "Kevin Brown did an excellent job for us. The funeral staff is the best, the facilities are beautiful, the ceremony was amazing. I can't think of anything that would have made things better. Robbie, Trey and Kevin were so helpful."

    Carolyn Anderson of Midlothian
  • October 14, 2016

    "The funeral director was very kind and knowledgeable. The facilities were very clean and we really like the remodel. The ceremony went well and was very organized."

    Karla Eure of Lynch Station
  • September 20, 2016

    "Very clean facilities; the staff was very caring and made things very easy. Special thanks to Kevin and Sharon they were both very nice, professional and kept contact with me all the way and answered every question in detail."

    Tiffany Mattox of Lynch Station
  • September 06, 2016

    "Very pleased with everything; very comfortable & calming facilities"

    Robert & Sherrie Simpson of Hurt
  • September 06, 2016

    "Everyone was wonderful to me and family was very impressed with the whole procedure and their helpfulness."

    Gail Trent of Evington
  • August 16, 2016

    The funeral director was "very professional, concerned, went the extra mile to contact other family members, polite and very helpful." The ceremony was "very organized and allowed us to celebrate the life of our loved one."

    Samantha Moon of Gladys
  • August 08, 2016

    "The entire staff was absolutely wonderful!!! Thank you all so very much!"

    Lindsey Moore of Salem
  • July 21, 2016

    "Very comfortable facilities. We appreciate the coffee, water and availability of snacks. My father didn't want any ceremony or memorial. I appreciate that the funeral director & staff respected that & didn't try to push any additional service. I think that their were more than enough products to chose from to meet the needs of different people. Much more than I expected. Your business has always been very considerate and professional."

    Lindy Stewart of Hurt
  • May 07, 2016

    "Outstanding in every way and a never to be forgotten event"

    Margaret Liebchen of Altavista
  • April 17, 2016

    "Finch & Finch was the absolute right choice for our family. You provided exactly the right balance between being professional and personal. Especial thanks to Trey for all he did to assist us."

    Butch Carr of Altavista
  • April 10, 2016

    "From the funeral director to the staff, facilities and everyone involved our family was satisfied and well pleased with how we were treated and the care and detail given to our mother."

    Donald Perkins of Gretna
  • April 03, 2016

    The funeral director "showed compassion, quite professional and in my case had lots of patience..." The facilities are "absolutely lovely and welcoming, and has a calming atmosphere..." "Thank you so much for all you do for your kindness and compassion at a difficult time."

    Donna Billingsley Lowitzki of Altavista
  • March 25, 2016

    "Couldn't have done better. We want to thank you and your staff for all that you did. Rob you all did a great job. Thanks again."

    Mattie Wyatt of Gretna
  • March 16, 2016

    "Rob as always was excellent. (Staff) Friendly, compassionate and great. (Facilities) Best looking business in Altavista and always has been... Thank you for making a difficult time easier"

    Pamela Knight of Glen Allen
  • March 16, 2016

    "Trey Finch was professional, knowledgeable, and he treated our family with kindness and compassion. Kevin and Sharon were helpful and friendly... (Ceremony) Everything was sweet, uplifting, and dignified. Thank you for everything!"

    Jo Walters of Charlotte, NC
  • March 07, 2016

    "Rob is great. Kevin did an excellent job visiting with us and explaining certain information... Have received so many compliments about the service and how meaningful and special it was."

    Betty Hunley of Lynch Station
  • February 13, 2016

    "We were very satisfied with every aspect of the funeral arrangements, the director, staff and all concerned. Thanks for being so kind to all of us."

    Lillian Elizbeth Epperson of Gladys
  • January 24, 2016

    "Trey went above & beyond to make the process as easy as possible, Kevin was also very helpful with getting the process started."

    Pamela Malo of Waverly Hall, GA
  • January 08, 2016

    Kevin "...was excellent, very nice. I liked the was he came and told me everything before it happened (step by step)... Thanks everyone for being so nice and friendly."

    Cheryl Dutka of Evington
  • December 10, 2015

    "The family is well pleased with the way everything was handled"

    Louise Williams of Altavista
  • December 04, 2015

    "Outstanding - Trey was professional, compassionate and attentive to all details. I never felt rushed into making any hasty decisions. He will definitely carry on his family's excellent reputation. Rob helped us with the pre-planning, which was invaluable. As always, he is top notch. All other staff members were #1 on the day of the visitation and service. I can't thank all of you enough for your planning, conferencing and support both before and during Mama's service. I am grateful and humbled."

    Joan Woodson of Lynch Station
  • November 29, 2015

    "Everyone was thoughtful, kind and caring. Awesome staff. Sharon was really helpful... I could not have asked for anything more everything from visitation, video and ceremony, was done beautiful. Keep doing what you all are doing. May God Bless you all."

    Theresa Worsham of Long Island
  • November 22, 2015

    "Their is no question about it, you all have always been our funeral home when needed."

    Ruth Burns of Hurt
  • November 13, 2015

    "Kevin is excellent at what he does. He served us when Mama passed and we requested him this time - kind, compassionate and caring. Facilities are excellent inside and out."

    Lee Waller of Gretna
  • November 03, 2015

    The Funeral Director "was very nice and explained everything well... The service was beautiful everyone was so nice and everything was carried out just beautifully."

    Louise Eades Johnson of Gladys
  • September 24, 2015

    "Finch & Finch has respectfully service 4 members in our family, that is one reason we continue to use you, but also because of the wonderful & respectful staff. Thank You"

    Billie Smith Brinkley of Hurt
  • August 24, 2015

    "...we could not think of any way Rob could have made it better."

    Vivian Mays of Gladys
  • August 09, 2015

    "Everything was great! Thanks again for everything!"

    Mike Claybrook of Gladys
  • July 24, 2015

    "Kevin did an outstanding job. Everyone was very helpful and sincere. The ceremony was excellent - all went as good as it could."

    George Mays of Rustburg
  • July 16, 2015

    "Thanks for the excellent service. It was a pleasure for all!"

    Robert McClanahan of Woodside, NY
  • May 13, 2015

    "Bob, Rob, and all staff are always so caring and friendly. The support shown truly does help a family through. Trey was wonderful... All staff are very helpful and supportive. A total "Yes" we can do whatever you want."

    Judy Moon of Long Island
  • April 25, 2015

    "Everyone at the funeral home did a wonderful job. I wouldn't have changed one thing. Thanks to all of you."

    Rachel Beeler of Forest
  • January 06, 2015

    “Finch & Finch serves the area well. I have attended funerals in other states and towns and none are as professional and tuned to detail as Finch & Finch.”

    Terry Brooks of Lynch Station
  • September 25, 2014

    "Thank you for the great job you all did."

    Judy Steadman & Family of Lynchburg
  • August 13, 2014

    "Funeral director was very compassionate, very sensitive, extremely professional. Funeral staff was amazing! Facilities were wonderful and clean. Ceremony was very impressive. We couldn't have asked for better service and treatment."

    Kaitlin & Jeffrey Critchley of Gretna
  • July 07, 2014

    "We were very pleased with everyone at the funeral home and how well you took care of our mother. Thanks so much!"

    Wanda Amos of Hurt
  • May 28, 2014

    "Trey was wonderful in every way. He was very professional and his work was beyond perfect. He's quite the young man!! Thank you Trey and Robbie for making a sad time much more bearing with you time and talent. I could not ask for more!"

    Dale Menzel of Lynchburg
  • May 21, 2014

    "Everything was top-notch!!"

    Joyce, Jarrod & Marlo Henderson of Lynch Station
  • April 22, 2014

    "Your service was the greatest. Thank You so much!"

    Dorothy Farmer of Roanoke
  • April 19, 2014

    "We could not have hoped for a better director. Kevin was professional, patient, sympathetic and very easy to work with. The office staff and other staff were very caring and professional. The facilities were beautiful. The ceremony was very well organized and conducted. We were very pleased with the way everything was handled. We can't express how much we were pleased with our director, Kevin."

    Alexander Hamlett of Gladys
  • April 01, 2014

    "We were very pleased with Robbie and all his help in this bad time in our life, a very special thank you, Robbie. Thank you all and God Bless."

    Nancy Rowland & Family of Hurt
  • March 11, 2014

    “I really want to thank Finch & Finch for the very caring and personable way you treated my brother and I. I know you do this for a living and have to deal with death every day but your staff still treated us like we were very close friends and really cared about me and my family. Our mother meant the world to my brother and I, and she gave up her whole life to raise us and never once did we feel unwanted or unloved by her; so the respect and friendly atmosphere, Finch & Finch, provided for her was very important to us.” “Finch & Finch, has really done an excellent job for my family and I. We really want to thank you for that. I really had no idea what to do after my mother’s funeral, so the checklist and important phone numbers you sent following the service was a great help as well. It really gave me a place to start.” “Again, thanks to Finch & Finch for treating us like real people and not like another sale, because our mother was very special to us and we really felt like she was in good hands.”

    Stephanie Viar of Lynchburg
  • March 10, 2014

    "Everyone at Finch and Finch has always been and continue to be wonderful in all you do. Kevin, Trey, the nice lady in the office, everyone is exceptional. Thank you for what you do and how you do it. You are a blessing to us all and Altavista."

    Ed & Pam Knight of Glen Allen
  • February 07, 2014

    "I would like to say that everyone was extremely sensitive to the situation. They were very professional and extremely helpful.

    Ray Conner of Forest
  • February 03, 2014

    "Finch & Finch is the Best. Trey was most helpful & considerate. I have only good recommendations for him. You're blessed to have a staff of people who are knowledgeable & kind. Thank you so much."

    Mildred Farmer of Altavista
  • February 02, 2014

    "Again, may thanks to all who worker with my mom, I got so many comments on how well she looked! Thanks Again!"

    Carolyn Owen of Pittsville
  • January 20, 2014

    "Perfect - Everything was wonderful. I never felt rushed, taken advantage of. Very caring."

    Cindy McLaughlon of Highland Lakes, NJ
  • January 17, 2014

    "Funeral Director was very attentive, very clear of processes and what to expect. Ceremony was conducted in a very professional manner."

    Carol Willis of Lynchburg
  • January 08, 2014

    "Very good, Explained everything without pressuring you to go 'top of the line'."

    Patricia Kuhrtz of Gretna
  • January 05, 2014

    "Trey Finch did a wonderful job helping us through a difficult time. The funeral home is beautiful inside and out. Several of my family members commented on that. The ceremony was just as we had envisioned. My overall experience was wonderful dealing with every aspect of my husband's passing and memorial service."

    Vicki Wilson of Gladys